Privacy Policy

Last updated: June 11, 2026 | 100 Flowers & Gifts LLC — El Cajon, CA

1. Who We Are

100 Flowers & Gifts LLC (“we,” “our,” or “the Shop”) is a locally owned floral boutique located at 323 E Main St, El Cajon, CA 92020. We operate 100flowersllc.com and sell fresh flowers, gifts, and related products online and in-store. Contact us at info@100flowersllc.com or (619) 966-0067.

2. Information We Collect

Identity & Contact: name, email address, phone number, billing and shipping address.
Order & Transaction Data: products purchased, order total, delivery instructions, card type and last four digits (full card numbers are never stored by us).
Account Data: username, password (hashed), saved addresses, order history.
Delivery Data: recipient name, address, and any personal message included in an order.
Usage Data: IP address, browser type, pages visited, referral source, and cookie identifiers collected automatically when you visit our site.
Communications: emails, contact form submissions, and messages you send us.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. How We Use Your Information

Process and fulfill your orders, including coordinating same-day or scheduled delivery.
Send order confirmations, shipping updates, and delivery notifications.
Respond to customer service inquiries.
Process payments securely through Stripe.
Prevent fraud and maintain the security of our website and transactions.
Comply with applicable legal obligations under California and federal law.
Send promotional emails only if you have opted in; you may unsubscribe at any time.

4. Payment Processing

All payment transactions are processed by Stripe, Inc. Your card information is transmitted directly to Stripe using TLS encryption and is never stored on our servers. Stripe is PCI-DSS Level 1 certified.

5. Cookies & Tracking

Our website uses cookies to maintain your shopping cart, remember your login state, and analyze traffic via Google Analytics. You may disable cookies through your browser settings, though this may affect checkout functionality.

6. Sharing of Information

Service Providers: Stripe (payments), Hostinger (hosting), and email delivery services, solely to provide services on our behalf.
Delivery Coordination: Recipient name and address are used solely to fulfill your order.
Legal Compliance: We may disclose information if required by law, court order, or valid legal process.
Business Transfer: In a merger or acquisition, personal data may transfer to the acquiring entity.

7. California Privacy Rights (CCPA / CPRA)

As a California resident you have the right to: know what personal information we collect; request deletion; request correction; opt out of sale or sharing (we do not sell your data); and be free from discrimination for exercising these rights. To submit a request contact us at info@100flowersllc.com. We will respond within 45 days.

8. Data Retention

We retain personal information as long as necessary to fulfill the purposes in this policy and our legal obligations. Order records are typically retained for a minimum of 7 years for tax and accounting purposes.

9. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

10. Security

We use SSL/TLS encryption for all data in transit, limit staff access to personal data, and maintain secure hosting infrastructure. No method of internet transmission is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy at any time. Material changes will be noted by updating the date at the top. Continued use of our website constitutes acceptance of the updated policy.

12. Contact Us

100 Flowers & Gifts LLC
323 E Main St, El Cajon, CA 92020
Email: info@100flowersllc.com
Phone: (619) 966-0067